Business Listing of Chartered Accountants, Advocates, and Consultants
Income Tax Return Filing Services

Income Tax Return Filing Services

Effective Date: 3rd July 2025

Platform: Taxoday (a product of Zenoday Solutions Private Limited)

1. Scope of Services

Taxoday offers digital and expert-assisted services to help users file their Income Tax Returns (ITR) with the Government of India. The key services include, but are not limited to:

  • Tax computation based on data and documents provided.
  • Auto-import and parsing of Form 16 and AIS/26AS.
  • Expert CA consultation and review for higher-tier plans.
  • Capital gains, F&O, crypto, rental income computation.
  • Filing of ITR on behalf of the client with the Income Tax Department.
  • Post-filing support, including status tracking and revision support.

2. User Eligibility

To use Taxoday’s ITR filing services, you must:

  • Be an Indian citizen, NRI, or person having tax obligations in India.
  • Be at least 18 years of age or using services under legal guardianship.
  • Agree to share accurate and verifiable information necessary for filing.

3. User Obligations

  • You are solely responsible for providing correct information related to your income, deductions, investments, and other taxable events.
  • You must ensure your PAN and Aadhaar are correctly linked and active.
  • If you fail to provide the complete set of documents, we may not be able to complete your return filing.

4. Plans, Features, and Pricing

Taxoday offers multiple plans based on the complexity of your income:

  • Standard Plan: For salaried individuals with single employer income.
  • Professional Plan: Includes multiple employers, HRA, CA review.
  • Capital Gains Plan: Includes income from shares, mutual funds, ESOPs.
  • Trader’s Plan: Includes F&O, intraday trading, crypto, audit checks.
  • Presumptive Income Plan: For business/professional income under 44AD/44ADA.

Each plan has specific pricing and add-ons like Priority Filing and CA Consultation. Users are informed about recommended upgrades based on income type.

5. Plan Upgrade and Smart Recommendation

  • Our system uses Smart Plan Verification questions to ensure correct plan selection.
  • If user responses indicate income from components not covered under the selected plan, the system will recommend an upgrade.
  • Upgrades are optional but highly recommended to avoid filing errors.

6. Document Submission Requirements

Documents are collected based on the selected plan and may include:

  • PAN, Aadhaar, Bank account for refund.
  • Form 16, Rental Income details, 7/12 extract.
  • Trading ledger, broker reports, crypto statements.
  • GST turnover and income source receipts.

Smart UI components like drag-and-drop upload and manual entry are provided for ease of submission.

7. Timelines & Priority Filing

  • Filing timelines start after all documents are received.
  • Priority Filing is available at additional cost and provides faster turnaround:
    • 3 to 48 hours depending on selected plan.
  • Turnaround time excludes holidays and public delays.

8. Expert CA Consultation

  • Paid calls with Chartered Accountants are available per plan pricing.
  • Consultations are time-bound (20–90 minutes).
  • Feedback and follow-ups may be initiated post-call.

9. Accuracy and Disclaimer

  • Taxoday is not liable for inaccurate returns if incorrect data is provided.
  • If you decline the recommended plan and proceed with an unsuitable plan, Taxoday is not liable for penalties, notices, or audit issues that arise.

10. Revisions and Corrections

  • Revisions are available with an additional fee.
  • Taxoday will assist in filing a revised return based on the new data submitted.

11. Refund Policy

  • For refund kindly visit our (link) refund policy page.

12. Data Privacy & Security

  • We use SSL and AES encryption to protect your data.
  • Personal data is never sold to third parties.
  • Documents are stored securely with limited-time access to only assigned tax professionals.

13. Communication and Notifications

  • Taxoday will communicate through email, WhatsApp, and in-app messages.
  • Users are required to respond in a timely manner to ensure filing is not delayed.

14. Limitation of Liability

  • Taxoday is not liable for government delays, system outages, or third-party issues.
  • We are not liable for incorrect filings based on misinformation or incomplete details.

15. Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes will be handled in the jurisdiction of Pune, Maharashtra.

16. Contact

📧 support@taxoday.com

📞 +91-9168319369

🕘 Working Hours: 10 AM – 6 PM, Monday to Saturday

✅ By using our services, you agree to be bound by these Terms & Conditions.